7/23/2023 0 Comments Weetwood hall hotelI have since read other not so happy customers complaining about The Stables. The next evening we had a first class meal in Convive, food was excellent, service superb. We explained we only wanted a snack so they gave us bread and olives with no charge. We went back to Convive and regaled our tale to the lovely bar lady, who in complete contrast, sent the restaurant manager over who offered to provide us with food. Very disappointing, it is not the customer's fault that the kitchen is behind and you state that you serve food until 9pm. We were told by the lady at the bar no more food orders were being taken as they were behind with orders in the kitchen. At the bar we ordered some drinks and asked for Nacho's which was on the menu. ![]() ![]() We arrived at 8.40pm as we were told they stopped serving food at 9.00pm, indeed it says this on their menu as well. In the evening as we weren't very hungry we thought we would go to The Stables pub. We had afternoon tea in Convive when we arrived which was amazing. However, staff were extremely pleasant and very helpful. Hotel was fantastic, room was a little on the small side and a bit tired looking with the decor. Kindest Regards, Charlotte - Customer Service Executive Weetwood Hall Hotel We hope to welcome you back again in the future. Thank you once again for taking the time to share your feedback. My email address is Please also note that our Stables pub offer a varied menu and price list compared to the main hotel restaurant that may be better suited. I would greatly appreciate if you could let me know which room you were staying in during your stay? As I would like to investigate the pressure of the shower as this is not something we have received any complaints about and of course I would like to rectify this. We do have tea and coffee making facilities in all of our bedrooms - However larger machines are in our feature bedrooms. Please note that we do have variety of room types and our largest rooms that are feature rooms do have coffee machines. I am disappointed to read that you found your room to be small and without a coffee machine. I have seen such positive changes in the high street and am glad I live so close.Dear Guest, Thank you for taking the time you share your feedback. I visit Vinyl Whistle to look for records, try out the independent shops and restaurants, and eat in De Baga in the evening if I can. “I absolutely love being so near the centre of Headingley and go there every weekend. We are a busy 4* hotel with 130 staff, 114 bedrooms, and 34 conference rooms and constantly strive to improve all we do.” This includes seeking out local suppliers, local purchasing, and by using environmentally friendly products. ![]() “We are very proud of being environmentally friendly and doing everything we can to reduce our carbon footprint. I have worked in Asia, Russia, across Europe and love the huge diversity of people and cultures I have met and been part of over the years.” “That experience has given me a real insight into what our customers like and need. ALL Packing Pricing Inclusive of: Specialist wedding team on hand throughout Menu tasting for 2 people in Convive our hotel restaurant Red carpet. Stephen is originally from Halifax and has over 30 years in the trade working all over the world. Local residents are also welcome to join our Privilege membership scheme which will give them 20% of all their purchases.” For those who fancy staying over, we offer a free shuttle service to matches at the Headingley Stadium, the opera and theatres in the centre of Leeds, and also to the Airport. We host Leeds Rhinos Masters for the over 35s who relish continuing to practice their passion for rugby. “As a major conference centre, we offer local residents rooms for local community events, host local business clubs, have quiz nights, and support local charities.
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